Sea Level provides a comprehensive warranty for the Luxury Lounger to ensure your satisfaction and peace of mind. This warranty covers any defects in materials or workmanship, including installation, with the exceptions of fading or discoloration caused by exposure to sunlight or chemicals.
WARRANTY
Duration of Warranty:
The warranty period for the Sea Level Luxury Lounger is valid for a duration of one (1) year from the date of purchase.
Covered by Warranty:
Any defects in materials or workmanship are covered by this warranty. Functional issues related to the adjustable features, such as armrests, headrest, and back positions, are included.
Not Covered by Warranty:
Fading or discoloration caused by prolonged exposure to sunlight or exposure to chemicals. Damage resulting from improper use, abuse, or neglect. Normal wear and tear, including minor cosmetic imperfections. Modifications or repairs conducted by unauthorized parties.
Procedure for Warranty Claims:
To initiate a warranty claim, please contact Sea Level’s customer service within the warranty period. Provide proof of purchase and a detailed description of the issue.
Resolution of Warranty Claims:
Sea Level will assess the claim and determine the appropriate course of action.
Options may include repair, replacement, or refund, depending on the nature and severity of the issue.
Additional Terms and Conditions:
This warranty is non-transferable and applies only to the original purchaser. Any unauthorized alterations or modifications to the lounger will void the warranty. Sea Level is committed to delivering a high-quality product, and this warranty reflects our dedication to your satisfaction. Enjoy your Sea Level Luxury Lounger with confidence, knowing that we stand behind our craftsmanship.